At Preferred Controls we pride ourselves in customer service. Everyone has been there, you need help and you spend 15 minutes on hold, leave voicemail after voicemail or e-mail after e-mail and no response. Consequently, we decided to take every bad customer service issue we’ve personally experienced and ensure we don’t do the same.
Should you need support you’ll always find a professional, knowledgeable, friendly staff member to help you; no matter the issue and regardless of the time of day. We take pride in our work and our business is our passion, we monitor our lines all day, everyday, never will you speak to a “machine” or choose a number from a list. When you call we answer and we help.